What Questions Should I Ask My Pest Control Company?

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What Questions Should I Ask My Pest Control Company?

Experience is of utmost importance when it comes to home services. A firm with years of experience will most likely have amassed extensive knowledge and skills over time.

Ask about their methods and treatment options for eliminating pests from your property, including what pests they can kill and when. Also inquire as to the length of time it will take until all pests have been eliminated from the premises.

1. How long have you been in business?

Longer in business equals greater experience for any pest control provider. This is important as pest control companies must possess an established history of providing quality service to their customers; newer companies may provide excellent service but often struggle to build the same kind of reputation over time as more seasoned providers can.

When hiring a pest control service provider to come into your home or business, make sure they’re licensed and insured – this will give you peace of mind knowing they’ll use appropriate techniques and safe practices to get rid of pests. You should be able to find this information either on their website or calling them directly.

Ask them if they offer guarantees for their work and, if so, what the policies are regarding these guarantees and any exclusions or exceptions; this will allow you to assess if their services are worth taking on the risk.

Ask about their use of Integrated Pest Management (IPM). IPM is an established best practice within the pest control industry that helps minimize harmful chemicals and pesticides used in treatments, while simultaneously protecting you, your family, and the environment from pests. Be sure to ask what their IPM strategy consists of so they can explain it to you confidently and thoroughly.

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2. Are you licensed and insured in Arizona?

As a homeowner, it’s vitally important that any pest control service provider you hire is licensed and insured to protect yourself in case any accidents or damages occur while working on your property. If they can’t produce proof of coverage it would be prudent to search elsewhere.

Pest control companies typically must obtain a state applicator license from their city or state department of agriculture in order to operate legally in most states, which can often be found online. You should also contact your state’s pesticide regulatory agency to see if there have been any complaints lodged against their service provider.

Ask about the level of training and experience the technicians have; otherwise they might not be able to deliver the quality service you expect.

Be sure to inquire if the treatments used by a company are safe for both your family and pets. Many modern eco-friendly pest control methods are effective at killing off insects without endangering people and animals; however, some companies use toxic chemicals which could pose risks to both parties.

Finally, ensure the pest control company you select provides written quotes for its services to protect you against hidden fees or charges. A company refusing to give written estimates based on an initial inspection should raise red flags as being less-than-reputable; an established provider should gladly provide such estimates so you can make an informed decision when hiring pest control service providers.

Here are some questions you should ask your newly hired pest control company:

  • Are your pest control technicians licensed and trained? This is an important question to ask, as it ensures that the technicians who will be working in your home are qualified to do so. You can also ask about the specific training and certifications that the technicians have.
  • What pest control treatments do you use? It’s important to know what type of pesticides the pest control company will be using in your home. Ask about the specific products that will be used, as well as the safety of these products for you, your family, and your pets.
  • Are your pest control treatments safe for the environment? Many pest control companies now offer environmentally friendly pest control options. Ask about the company’s commitment to environmental sustainability.
  • What is your guarantee? A good pest control company will offer a guarantee on their services. This means that if the pests come back, the company will come back and treat them again at no charge.
  • How often will you need to come back? The frequency of pest control treatments will vary depending on the type of pests you have and the severity of the infestation. Ask the pest control company how often they will need to come back to your home to ensure that the pests are gone for good.
  • What are your payment options? Most pest control companies offer a variety of payment options, such as credit cards, debit cards, and cash. Ask about the company’s payment policies before you hire them.
  • What are your customer reviews like? It’s always a good idea to read customer reviews before you hire a pest control company. This will give you an idea of what other people have experienced with the company.

Here are some additional questions you may want to ask, depending on your specific situation:

  • Do you offer year-round pest control plans? If you live in an area where pests are a problem year-round, you may want to consider a year-round pest control plan. This will help to prevent pests from becoming a problem in the first place.
  • Do you offer pest control for businesses? If you own a business, you may need pest control services for your commercial property. Ask the pest control company if they offer pest control for businesses.
  • Do you offer emergency pest control services? If you have a pest emergency, you may need a pest control company to come to your home right away. Ask the pest control company if they offer emergency pest control services.

By asking these questions, you can be sure that you’re hiring a reputable pest control company that will provide you with the best possible service.

3. Can you provide references or testimonials?

If a pest control company is confident in their ability to resolve your infestation issue, they should not hesitate to provide testimonials from previous customers and display customer reviews of past projects on their website.

If they can’t provide references, consider reaching out to family, friends and coworkers for recommendations. Even visiting their social media pages to see if anyone has posted feedback about them.

Make sure that the company you’re considering is affiliated with any professional organizations; if so, look for signs on their website that indicate this affiliation and demonstrate they offer high-quality services. This can demonstrate they’ve undergone thorough checks and that you can trust in their services.

Ask whether they treat all types of pests that could potentially infiltrate your home, or just the one type that has caused issues in the past. This question is particularly crucial since certain insects, like termites, require extended and continued treatment as well as ongoing monitoring to keep at bay.

Finally, make sure the treatments they use are safe for both pets and children. Modern eco-friendly pest control methods often kill pests while remaining safe for humans and most domestic animals.

Your best bet when hiring a pest control service should be one that is licensed, insured and has an outstanding local reputation. If in doubt, reach out to either the Better Business Bureau or state pesticide regulatory office for more information. Additionally, ensure they carry general liability as well as workers’ compensation insurance in case any accidents or damages occur on your property during operation.

4. How do you determine the extent of the problem?

From cockroaches and rats to bed bugs, pests can wreak havoc on your property. Finding an effective pest control service provider that can identify the source of the issue can help save the day – some charge inspection fees while others include them in treatment fees. Be sure to inquire as well about which pesticides will be used; any that can harm people, pets and plants should be avoided at all costs.

When selecting a pest control company, do not settle for the first verbal quote you get; rather opt for one which offers written quotes and stands by their work to avoid extra fees as you progress with the job.

Additionally, inquire about any service contracts the company may offer. While service contracts may not be necessary for every homeowner, they can be helpful for businesses that frequently encounter pest infestations–for instance warehouses which receive boxes full of infested roaches.

Some pest control companies will provide free re-services between scheduled visits, which is an attractive feature to look out for. Also make sure that you inquire about what pesticides will be used and any precautionary measures they will take to safeguard you and your family. If they can’t provide this information then perhaps another provider might be more suitable – Aptive Environmental is one such local firm which offers this feature, in addition to offering environmentally-friendly tips in their online library and treatments that have passed Hazard Analysis and Critical Control Points Australia (HACCP).

5. Are your treatments safe for my family and pets in Phoenix, Arizona?

Before hiring pest control companies, it is crucial that you find out if their treatments are safe for both your family and pets. Any reputable company should be able to explain their treatment options as well as any negative side effects or any methods which might make you uneasy; otherwise it may be worth continuing your search. If they seem unwilling or uncomfortable in providing information or use methods which feel inappropriate then continue searching until a suitable option presents itself.

Pest infestations are difficult to overcome, so it’s essential that the exterminator you choose understands how pests thrive and reproduce. They should be able to inform you where rodents like to hide, how termites multiply, and what attracts cockroaches; all of this information will allow them to determine the most effective treatments to get rid of your problem and stop it resurfacing in future.

Ask about their guarantees and refund policies; this will provide peace of mind if the service doesn’t perform as anticipated. Also check reviews from previous customers online and in social media to gauge their sentiment analysis of your choice of company.

These answers will help you select a pest control company that meets your specific needs. From eliminating ants from your home to handling an infestation of mice or rats, these questions will assist in narrowing down the options and finding the company best suited to meet them. Just take your time in selecting wisely; otherwise you could end up hiring one that won’t provide quality service!

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